Support is the part of an IPTV subscription that never appears in the price comparison, and it is usually what decides whether the whole thing was worth it. Here is exactly what we do and what we do not.
What is covered on each plan
| Support | Basic | Premium |
|---|---|---|
| First-time setup over WhatsApp | Included | Included, prioritised |
| Choice of Xtream Codes or M3U | Your choice | Your choice |
| Programme guide setup | Included | Included |
| Channel fault reports | Included | Included, prioritised |
| Moving to a new device | No charge | No charge |
| Multi-room setup help | — | Included |
| Concurrent streams | 2 | Up to 5 |
The two support tiers
Related guides
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